How to check your benefits

How to Check Your Insurance Benefits:

You can use this page and the questions below to verify your insurance coverage. 

Remember to call your insurance company at least 24 hours in advance of your appointment. 

Call the customer service number on the back of your insurance card. Ask for benefits/eligibility. Tell the phone representative that you’re calling to check on your personal insurance benefits. 

Then ask the following:

• Do I have coverage for Acupuncture?

  • Remember: If a service isn’t covered by your insurance, we offer discounted cash rates to those who pay on the day of service.

• Is Dr. Eric Rosenberg at Mt. Rose Acupuncture in network with my plan?

• If we are not in network, ask: Do I have out-of-network benefits? 

• Do I have a deductible to meet first, in regard to this service? 

  • If Yes, How much is it? 

• If I do have a deductible to meet first, how much of my deductible do I still have to meet this year? 

  • This is the amount you will pay out of pocket this year before services are covered. The amount is renewed each year.

• What is the date my insurance policy renews each year? 

• What is my co-pay or co-insurance? 

• Do I have an additional copay for an office visit?

  • If you have a deductible, this must be met before the co-insurance applies.

• Is a referral required from my primary care physician? Is any other pre-authorization required? 

• Do I have a maximum number of visits, or a maximum dollar amount for this service each year

• Write down the name of the representative that assisted you.

  • Ask for and record a call reference number (which is how insurance companies document information provided to callers).

  • His/her direct phone number:

  • Date/Time Called: